Returns & Exchanges

At Escape Watersports, we want you to be completely satisfied with your gear, which is why we offer a 30-day return policy for unused items in their original packaging. Whether it's a sizing issue or a change of heart, our team is here to ensure your exchange or refund is handled quickly so you can get back on the water.

Return Process

• 1.
  Initiate Your Return

  Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization number.

• 2.
  Package Your Gear

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in a clean, sellable condition.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

• 4.
  Inspection and Refund

  Once our warehouse team inspects your returned equipment, we will process your refund or dispatch your exchange items within 5-7 business days.